Shipping & Returns

This Shipping & Refund Policy (“Shipping & Refund Policy”) shall be read in conjunction with the Terms of Service, Privacy Policy, and Return and Exchange Policy that can all be found at
  1. Do you ship to my state?

Non-California residents accept all responsibility for determining if their state or county laws allow alcohol products to be shipped to their state or county.

  1. Purchase of Alcoholic Beverages. By placing your order, you have represented to Bottle Broz that you are at least 21 years old and are giving 100% consent to Bottle Broz to charge your credit card for the total amount of your order. 
  • You represent to Bottle Broz that all items purchased on the Site are for personal consumption and not for resale.  You will be charged sales tax, if any, as may be assessed by your State for the sale of alcoholic beverages; otherwise California sales tax will be assessed on the sale as California charges sales tax for anything sold in this State. You will also be responsible for any local taxes imposed by your State, if any. 

  1. Title to Goods. Laws concerning the sale and shipping of alcoholic beverages are complex and vary from State to State.  Accordingly, you will be the legal owner of the goods when your funds have been processed and received, and all or any holds have been cleared.  Title to all alcoholic beverages purchased on this Site pass to you in the State of California when the goods are picked up by the common carrier.

  1. Shipping Laws. You are responsible for abiding by all State and local laws, rules, and regulations of your State pertaining to the receipt of alcoholic beverages from out of state. You additionally represent you have obtained any required permission, paid any required fees, are working through properly licensed intermediaries where required, and are legally entitled to take possession of the alcoholic beverages.  You further represent you are legally entitled to take possession of the quantities ordered, and that you and the person accepting delivery of the alcoholic beverages are at least 21 years of age. 
  • By making a purchase on our website, you are asking us to appoint a common carrier and arrange for transportation on your behalf for the delivery of alcoholic beverages and any other purchased merchandise to you.  By making use of this service from Bottle Broz, you are representing you are acting in agreement with your local and State laws regarding the purchase, transportation, and delivery of alcoholic beverages. Accordingly, we make no representations or warranties concerning the legal requirements of shipping alcoholic beverages to your State; our Website merely provides a list of those States where common carriers have indicated their willingness to deliver alcohol.  As such, you understand and acknowledge you are accountable and liable for compliance with all laws concerning such shipments to your State, and you further agree to indemnify and hold harmless Bottle Broz, its agents, officers, directors, shareholders, and employees, from any and all claims, demands, damages, liability whatsoever, whether in tort, contract, or otherwise, arising out of the shipment of alcoholic beverages to your State, including any and all claims that such shipment may violate any federal, state, or local regulation pertaining to the sale and shipment of alcoholic beverages. 

  1. Change in Shipping Laws. Following the placement of any order, and prior to the goods being shipped, in the event the laws of your State change so as to make it illegal for you to import alcoholic beverages into your State, you may return the order for a full refund, provided however, you have submitted proof to Bottle Broz and its counsel, of regulations pertaining to such law changes.  All returns must be made in accordance with California law and returns across state lines are not permitted. Once an order has shipped, title to the goods has passed to you in accordance with the terms and conditions stated herein and no refund can be issued.

    1. Shipment Method, Processing and Shipping. Once an order is placed and processed by Bottle Broz a tracking number for all shipments will be issued to the customer.  While Bottle Broz tries to make every effort to fulfill orders as fast as possible, a typical order can take an average of 2-5 business days to ship.  However, please allow 8-10 business days for delivery, meaning no weekend deliveries. If you order on a Friday, it won't be shipped until the following Monday. This includes Express orders. Shipping charges are calculated based on weight, destination, and delivery method.  All products delivered must be signed by an adult over the age of 21.  Deliveries will not be left “at the front door” or other arrangement without such signature. You are responsible for checking your order immediately upon delivery. Items must be reported as missing or incorrect within three (3) calendar days from the date of delivery. In the event an incorrect item was shipped, you must submit a photo of the sealed bottle in an email to In the event an incorrect item was shipped, you must submit a photo of the sealed bottle along with your receipt or order number in an email to Bottle Broz. 
  1. Failed Delivery Attempts. If you fail to receive your order after the allocated number of attempts of delivery under the shipping agency’s policies, and the product is sent back to Bottle Broz, a twenty-five percent (25%) restocking fee will be deducted from your refund. Shipping costs will not be refunded.

  1. Damaged Items. While Bottle Broz takes every precaution to ensure your order is packaged properly and arrives safely. All orders are shipped in durable boxes and packaged with layers of foam cushioning to protect the bottles.  Orders that include original packaging from the manufacturer or contain non-conventional shaped bottles may be packed differently, but securely in Bottle Broz’s sound business judgment. During times of extreme weather conditions, you are responsible for notifying Bottle Broz of any special request to hold and postpone your order. 


    1. ABSOLUTELY NO REFUNDS. All sales are final. If you order on accident you MUST email immediately to be fully refunded. Anything after an immediate email will be subject to a 10% restocking fee. While Bottle Broz takes every precaution to ensure your order is packaged properly and arrives safely, Bottle Broz is NOT responsible for goods damaged in transit. This includes leaks. Bottles are meant to be upright and in order to ship they are laid down flat. Leaks are a manufacturer defect and not our responsibility. Customer assumes ALL risk. All orders are shipped in durable boxes and packaged with layers of foam cushioning to protect the bottles. The option of choosing insurance on the package falls on the customer. Customers that pay for shipping insurance can email to file a claim. Orders that include original packaging from the manufacturer or contain irregular-shaped bottles may be packed differently, but securely in Bottle Broz's sound business judgment. During times of bad weather (extreme heat, snow storm etc.), you are responsible for notifying Bottle Broz of any special request to hold and postpone your order. Bottle Broz will not be responsible for any damages whatsoever due to the weather or climate conditions during shipment.


  1. Limitation of Liability. Bottle Broz will not be liable under any legal theory, whether in tort (including negligence), contract, or otherwise, for any incidental, consequential, indirect, special, or punitive damages arising out of your access to or use of the Website, regardless of whether Bottle Broz has been advised of the possibility of any such damages. BOTTLE BROZ RESERVES THE RIGHT TO CHANGE ANY INFORMATION CONTAINED ON THE WEBSITE AT ANY TIME AT ITS SOLE AND ABSOLUTE DISCRETION.  IF YOU DO NOT AGREE WITH ANY OF THE TERMS AND CONDITIONS OF THIS WEBSITE, OR ANY CONTENT CONTAINED THEREIN, DO NOT USE THIS WEBSITE. YOUR SOLE AND EXCLUSIVE REMEDY AGAINST BOTTLE BROZ IS TO DISCONTINUE USE OF THE SITE AND DAMAGES AGAINST BOTTLE BROZ SHALL BE LIMITED TO THE DOLLAR VALUE OF THE ORDER PLACED BY YOU.

  1. Disclaimer of Warranties. Every effort has been made to maintain the accuracy of this Website.  However, inadvertent factual or typographical errors may exist. Bottle Broz expressly disclaims all liability for any such errors or omissions in any of the information contained on this Website. Accordingly, and without limiting the generality of the foregoing, the information contained herein is provided “AS IS” and without warranty of any kind whatsoever, either express or implied, including but not limited to, the implied warranties of merchantability or fitness for intended use.

  1. Force Majeure. We will not be deemed to be in default of or to have breached any provision herein as a result of any delay, failure in performance or interruption of service, resulting from acts of God, acts of civil or military authorities, civil disturbances, wars, strikes or other labor disputes, fires or other catastrophes or occurrences which are beyond Bottle Broz’s reasonable control. 

  1. Legality and Validity. If any of these terms and conditions (or any portion thereof) or the application of any such provision (or any portion thereof) to any person or circumstance shall be held invalid, illegal or unenforceable in any respect by a court of competent jurisdiction, such invalidity, illegality or unenforceability shall not affect any other provision hereof (or the remaining portion thereof) or the application of such provision to any other persons or circumstances, and the parties shall endeavor to fulfill the intent of the severed provision to the extent permitted by law.